HERMITAGE BAY Q&A

Q: How can I book a stay at the hotel?

A: You can book directly through our website by clicking here or you may also call our reservations team at 1-268-484-1200 or email us at info@hermitagebay.com.  Alternatively, please contact your travel advisor.

Q: What is your cancellation policy?

A: Our standard policy allows for free cancellation up to 31 days before arrival. For peak season and special offers, cancellation terms may vary. Please refer to your booking confirmation for specific details.

Q: Is there a minimum stay requirement?

A: There is no minimum stay requirement at Hermitage Bay.

Q: What are your check-in and check-out times?

A: Check-in is from 3:00pm and check-out is by 12:00pm. Early check-in or late check-out is subject to availability.

Q: Do you offer airport transfers?

A: Yes, we offer complimentary private transfers to and from the V.C. Bird International Airport for stays 3 nights or more. Please contact us in advance to arrange your transport.

Antigua enjoys a tropical maritime climate, which means it's warm and relatively consistent throughout the year.

Warmest Months: August–September

Coolest Months: January–February (still very mild)

The following table represents typical temperatures during the year.

Q: What room types are available?

A: We offer a variety of spacious Villa Suites with either ocean views or garden views.  Hillside and Garden Pool Villa Suites also benefit from private pools. You can explore all room categories on our Accommodations page.  Each Villa Suite is a stand-alone unit with its own private entrance.  Accommodations are located throughout the property with some having direct access to the beach whilst others are located on the hillside with views towards the ocean.

Q: How do I get around the resort?

A:  The property is located in Jenning’s Village,St. Mary’s Parish, Antigua.  The public spaces and some accommodations are located at sea level, with other accommodation located on the hillside behind the resort.  A network of waymarked pathways make it easy to navigate the small property, and golf-buggies are always on hand to transport guests to and from their Villa Suites.

Q: What facilities and amenities are included in my Villa Suite?

A:  The following amenities are standard in every room:

• King-Size four-poster bed with canopy and mosquito net
• Desk or workplace
• Sitting Area (Beachfront and Garden Pool Villa Suites)
• Separate closet
• Terrace with outdoor furniture including day beds
• Private pool (Hillside and Garden Pool Villa Suites)
• Walk-in outdoor shower
• Double vanity
• Separate bathtub and shower (with adjustable hand-held wand)
• Down/feather pillows (feather free bedding & pillows are available on request)
• Minibar replenished daily to your preference
• Welcome amenity
• Newsletter showcasing experiences and activities around the resort
• Coffee/Tea maker
• Hairdryer
• Safe
• Telephone
• Turndown service
• High Definition Flat Panel Television - 32 inches or greater
• Air Conditioning
• Ceiling fan

Q: Can the Villa Suites accommodate more than two people?

A: Some rooms can accommodate a third person (ages 14-16) on a rollaway bed.  However, our king-sized beds cannot be separated into twins.

Q: Are there any two bedroom accommodations?

A: No.  All our Villa Suites are single-bedroom only.

Q: Are your rooms air-conditioned?

A: Yes, all of our Villas Suites feature individually controlled air conditioning for your comfort.

Q: Is Wi-Fi available?

A: Complimentary high speed Wi-Fi is available throughout the property.  However, we do ask guests to not use laptops or mobile phones in some of the public spaces.

Q: When was the resort last refurbished?

A: Hermitage Bay underwent a full renovation between 2023 and 2024.  This includes refurbishment and redesign of all accommodation, complete renovation and refurbishment of public spaces, addition of the Tree Bar and Beach Club and renovation of the Spa.

Q: Is Hermitage Bay All-Inclusive

A: As an all-inclusive property, our aim is to make your stay with us as carefree and effortless as possible. Whilst here you can enjoy limitless cocktails and beverages as well as a generous seasonal menu that changes daily.  Each day you will enjoy:

• Breakfast, lunch and dinner from menus prepared with the freshest ingredients

• Afternoon snacks

• Canapes and fresh sushi at cocktail hour (reservations required at the Tree Bar)

• Beverages including premium branded drinks and a selection of house wines

• A choice of rose or white Champagne during the winter months and Prosecco in the summer

• Fully stocked mini-bar in your Villa Suite replenished daily to your preference

• Deluxe branded drinks and a comprehensive wine list are offered at an additional charge. We would also be happy to arrange room service, private dining and picnic lunches for an additional cost.

Q: What dining options are available on-site?

A: Hermitage Bay offers multiple venues for eating and drinking:

The Restaurant: Our main restaurant has views overlooking Jenning’s Bay and serves breakfast daily between 7:30am-10:30am and dinner between 7 pm and 9 pm.

The Lounge Bar: Our main bar overlooks the pool and is open daily for coffees and beverages from 7am  to 10:30am.  Guests can also enjoy a range of snacks here during the day.  In the evening, guests can enjoy pre-dinner cocktails or post dinner aperitifs accompanied by local entertainment.

The Tree Bar:  Head to the Tree Bar on the beach for some freshly prepared sushi washed down with our famous Hermitage Rum Punch, a Pineapple Caipirinha or Antigua Sunset.  Sushi is served daily between 4:30-5:30 and 5:30-6:30pm.  Reservations are required for enjoying sunset sushi at these times.

The Beach Club: Our Beach Club is a popular spot for our guests to enjoy lunch between the hours of 12:30 pm and 2:30 pm.  The club serves seasonal local fayre such as fresh fish and meats cooked on our grill.  Guests can enjoy a relaxed lunch whilst being entertained by local musicians creating a truly authentic Caribbean experience.

Romantic Beach Dinner: For those looking for a truly special experience, we welcome guests to enjoy a romantic dinner under the stars for two on the edge of the Caribbean Sea.  Our chefs will prepare a special menu for you.  This experience costs US$254 per person for a 3 course dinner.  As places are limited, we recommend booking in advance of your stay.

In-Room Dining:  Should you wish to relax in the comfort of your Villa Suite, you can choose from our comprehensive in-room dining menu.  In-room dining is available between the hours of 7:30am and 9pm.

Q: What type of cuisine is offered at Hermitage Bay?

A: Our restaurants and bars offer international, Caribbean, and farm-to-table cuisine.

Q: Is the food locally sourced?

A:We only believe in using the freshest ingredients in our restaurants and bars. That's why we grow many of our own fruits, vegetables and herbs right here on the resort in our organic kitchen garden.

Not only does this keep food miles to the absolute minimum, but ensures the quality of the produce we use in our dishes is second to none. We even offer guided tours with our gardeners, for those looking to find out more.

Q: Do you cater to dietary restrictions?

A: Absolutely. Please let us know in advance, and our culinary team will be happy to accommodate vegetarian, vegan, gluten-free and other dietary needs.

Q: What activities do you offer guests?

A: Guests can enjoy snorkelling, sailing, spa treatments, guided island tours, and cooking classes as just some of the experiences on offer.

Included activities:  the following activities are available to guests at no additional charge

• Non-motorised water-sports: snorkelling, windsurfing, kayaking, paddle boarding, hobi-cat sailing, sunfish sailing

• Cooking with the chef and Sushi demonstrations

• Tours of the resort’s organic garde

• Hiking 

Non-Included activities: the following activities are available to guest at an additional charge

• Fishing

• Motorised watersports:  jetskiing, water-skiing

• Use of the resort's private schooner yacht for picnics and day excursions

• Use of the resort’s motor boats for day excursions

• Local farm Tour

• Golf at nearby championship courses

• Tennis on floodlit courts

• Local historical tours

For full details of the activities and experiences on offer visit here [Experiences and activities Link]

Q: Do you have a spa on the property?

A: Yes, our full-service spa offers massages, facials, body treatments, and wellness rituals using organic, locally sourced products.  For more information about our Spa and treatments, please visit out spa page [Spa Page Link]

Q: Can I book spa treatments in advance of my stay?

A: Yes, please contact the Reservations team to pre-book any spa treatments you would like to have.

Q: Can I book I book a massage in the privacy of my Villa Suite?

A: Yes. Our spa therapists can make arrangements to provide treatments (excluding the Art of Love) in the comfort of your Villa Suite.  Please note that in-suite treatments will incur a 20% surcharge. 

Q: Is the beach private?

A: All beaches in Antigua are public.  However, Hermitage Bay’s location ensures that there is minimal use by non-resident guests compared to other more accessible beaches on the island.

Q: Is the hotel family-friendly?

A: Hermitage Bay is an adult only property.  Teenagers are welcome over 14 years of age but we do not run dedicated programmes for them.  All our accommodations are single bedroom only and guests must be 18 years or over to stay on their own in a Villa Suite.

Q: Do you host weddings and private events?

A: Yes, we can host your wedding and have a licence to offer wedding ceremonies at our property.  We have a dedicated team on hand to arrange everything, from freshly picked, fragrant bouquets, to your first candlelit dinner as a married couple, ensuring that your wedding dreams become a reality. Please contact us for more details.