Service

"What time these people take to make you feel like you are the only person that they are serving!"

Greeted with a warm smile and welcomed by name, the couple is offered cool hand towels and two refreshing non-alcoholic mojitos (the resort’s signature drink). Together with the receptionist, they sit on one of the lobby’s long sofas to complete their registration form and get acquainted with the hotel.

While chatting, they comment on the dirt road that leads to the hotel. With an easy smile, the receptionist explains that while they may pave it some day, for now it’s just another characteristically Caribbean Road. Or as another guest reflected, "it is simply the start of Hermirage Bay’s luxuriously secluded, rustic resort appeal"

Described as "discrete and unostentatious, minimalist but far from basic" Hermitage Bay employs a resort philosophy that thrives on authentic experiences, easy living and "barefoot luxury". Likewise, the personable style of service follows suit as the staff are encouraged to act naturally - as if welcoming you into their own home. Like most exclusive hotels and 5 star resorts, our staff has been carefully selected for their discretion, friendliness and efficiency. The Hermitage Bay difference, however, is felt in the sincere smiles and unique personalities that shine through their formal training.